Thursday, October 10, 2019

How to Obtain a Police Certificate from Outside the UAE

Police certificate or police clearance is an official document issued by a police authority or government agency of a country stating whether an applicant has a criminal record after a background check. This is usually requested by the Immigration depending on the visa you're applying for. Even if you haven't committed any crimes in the past, you still have to provide a Police Certificate as evidence of good character.

Almost all UAE government services can be accessible online through the website or mobile app including the issuance of a Police Clearance Certificate (Certificate of Good Conduct). This makes it very convenient for someone like me who doesn't live there anymore. You only need two things: a copy of your old Emirates ID and a credit card.

STEP 1: Visit the Ministry of Interior website. A pop-up window will appear asking for your old Emirates ID number, which is either expired or cancelled in order to use the service. You no longer need to send a form with your fingerprints attested if you have a copy of your old Emirates ID.

STEP 2: Fill up the necessary information. You may enter a mobile number where you are currently residing. Make sure to choose the "Outside UAE" option. I selected "Abu Dhabi" as Issuance Emirate since I lived there for over 5 years. The Police Certificate will be sent to you through email so double check all the details.

STEP 3: Click Next to be directed to the Service Fees and Payment. The Police Certificate costs AED 100 including an additional AED 5 for banking fees. You can use a Mastercard or Visa credit card for payment. In some cases, you may be asked for an OTP code that will be sent to your registered mobile number. After completing the transaction, you will immediately receive an email from the Ministry of Interior regarding your request.

Processing time can only take 1-2 days. If there's no response yet, contact MOI through the online chat found below the website. You will be asked for your application number, which is found on the transaction email. I've been told they were having some technical issues so my Police Clearance was sent via chat. But it's a JPEG file so I still had to convert it to a PDF. Take note that the validity of the certificate is 3 months since the date of issue. All valid Police Clearances can also be checked through the MOI Clearance Certificates Authentication page using the Serial Number on the issued Police Certificate.


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